Service Level Agreement

Our Service Level Agreement supports the following scope of work. The monthly service model helps to reduce costs and is more manageable for individual clients, businesses and enterprises.

• Our Service Plans - pertaining to our portal as a service on a monthly subscription.
• Quoted Jobs - for specified deliverables, adhoc work or units of work that can be executed within 4-6 weeks.
• Projects - based on our project methodology and approach which combines phased budgeting and agile incremental and iterative cycles.
• Operational Support - for ongoing services that can be budgeted on a monthly or annual basis.